Last week 1,500 customers gathered at the Hyatt Regency in New Orleans for the annual Oracle HCM User Group (OHUG) conference. New Orleans was a fun venue and great alternative to OHUG's usual host location - Las Vegas. The OHUG Board and events committee did a fantastic job setting up a conference environment that was collaborative and hospitable. Our PeopleSoft Product Management team was onsite in full force and had the opportunity to lead 10 sessions on a variety of HCM topics as mentioned in our previous blog. We also had about 30 insightful, sit down conversations with customers to help them maximize their investment in PeopleSoft, troubleshoot areas of concern or unfamiliarity, and develop a strategy around self service and application maintenance moving forward. Some of the customers we had conversations with include Aurora Health, United Airlines, Wells Fargo, Houston Methodist, Jack Henry, Red Lobster, Sandia National Labs, BCBS of Michigan, COX Enterprises, Entergy, Boeing, CBRE, among others.
There are three, clear main takeaways from OHUG this year:
- Despite market momentum around cloud-based solutions, there is still a lot of excitement around customers leveraging PeopleSoft as their core HCM applications
- Customers are eagerly preparing to deploy Fluid capabilities to their workforce or even extend their current Fluid deployment in other areas of self service
- Customers are actively working on establishing a maintenance policy and process that is more incremental, while proactively adopting new features we deliver with as little customizations as possible
Russell Broom and Robbin Velayedam hosted a standing room only session focused on how to get started with Fluid. It was clear from the individual conversations and level of participation that customers are actively looking to deploy Fluid to their workforce as their next phase for maximizing value with PeopleSoft. Areas around Core HR, Time & Labor, and Payroll appear to be the biggest drivers for deploying Fluid self service, but customers are excited to selectively adopt more Fluid capabilities as we deliver them through product images in the future.
All but two customers in attendance for our two roadmap sessions were on 9.2. Some were on image 15, most were on image 9 or later. It is unprecedented in PeopleSoft history where the majority of customers are on the same release as the Oracle applications Development team.
Customers talked about managing a three-pronged approach to implementing a Selective Adoption strategy with their PeopleSoft environment:
- Stay current on PeopleTools - many customers were already on or about to deploy 8.55
- Get current on the latest HCM application image at least once every 12 - 18 months with the help of Lifecycle Management tools like PeopleSoft Test Framework
- Get connected with PeopleSoft focus groups and the latest images to adopt new features in their environments faster
During the conference Oracle announced the general availability of the Affordable Care Act Corrections process for 9.2 customers, which rounds out the complete delivered ACA solution for PeopleSoft customers on multiple releases. We appreciate all the positive feedback provided by customers as they successfully transmitted their ACA files to the IRS and look forward to this upcoming filing season, when we expect customers to switch from their outsourced solution to using PeopleSoft to manage their ACA filings.
Thank you to all the customers, partners, and OHUG members who supported the PeopleSoft track at OHUG 2016.
If you missed OHUG this year, you have other opportunities to catch up on all things PeopleSoft. For instance, some PeopleSoft HCM team members are in San Antonio this week to meet with customers at the annual Healthcare Industry User Group (HIUG) conference. Additionally, many team members will be at the Quest Reconnect PeopleSoft conference in Chicago the week of July 18th. And of course there is Oracle Open World the week of September 18th. Hope to see you at an upcoming event soon.
To learn how you can get more involved with our focus groups or conference/events, reach out to firstname.lastname@example.org.
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